Does botcity works on 32bits Python?

I’m getting this error when installing on 32bits python

Collecting pywin32 (from pywinauto->botcity-framework-core)
  Downloading pywin32-306-cp311-cp311-win32.whl (8.5 MB)
     ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 8.5/8.5 MB 2.4 MB/s eta 0:00:00
Building wheels for collected packages: botcity-framework-core, botcity-framework-base, Pillow, pyperclip
  Building wheel for botcity-framework-core (pyproject.toml) ... done
  Created wheel for botcity-framework-core: filename=botcity_framework_core-1.1.2-py3-none-any.whl size=24335 sha256=443e6e5c265fa56b766ab09533e69ccc72ae09d4d058d73f2c282056d6ab12c4
  Stored in directory: c:\users\user1\appdata\local\pip\cache\wheels\c3\92\86\6af52de498fdadd659c52309e0dc369a9857bb9cad5183b74e
  Building wheel for botcity-framework-base (pyproject.toml) ... done
  Created wheel for botcity-framework-base: filename=botcity_framework_base-0.4.2-py3-none-any.whl size=10975 sha256=5bcc5382aabe36ffd08b5b52008dcb40b4cf4de818bfea5e0c46d787aed15fc4
  Stored in directory: c:\users\user1\appdata\local\pip\cache\wheels\57\e8\ea\6deac8fc563bdccbe6414f042e2d2a7b9a26df8c34261b5c43
  Building wheel for Pillow (pyproject.toml) ... error
  error: subprocess-exited-with-error

  × Building wheel for Pillow (pyproject.toml) did not run successfully.
  │ exit code: 1
  ╰─> [205 lines of output]
      running bdist_wheel

 note: This error originates from a subprocess, and is likely not a problem with pip.
  ERROR: Failed building wheel for Pillow
Successfully built botcity-maestro-sdk
Failed to build Pillow
ERROR: Could not build wheels for Pillow, which is required to install pyproject.toml-based projects

Hi @hub, we suggest using Python 64bits to manipulate BotCity Frameworks. 64-bit Python offers a larger address space and the ability to access more memory.

About the error message: "ERROR: Failed to build the wheel for Pillow" it suggests that there was a problem trying to build the wheel for the “Pillow” package. If the error remains when using Python 64bits. You can try the following steps:

  • Update Build Tools:, if you’re using Windows, make sure you have an up-to-date version of the Microsoft Visual C++ Build Tools or Visual Studio IDE with C++ components installed. Updating or reinstalling these tools may resolve any build-related issues.

  • Also update the setuptools, wheel and Pilow packages and try to redo the installation above.